SKYL SUPPORT
Everyone needs
a hand sometimes.
Something not working? Have a question?
Get in touch and we’ll help you find your next step.
A DIRECT LINE TO THE TEAM
Let’s sort it out.
Tell us what happened and what you were trying to do. If you have an account, include your Skyl username so we can find the right details.
Email Skyl support team@skylstudios.comFor an app issue, include your phone model, app version, and a screenshot if helpful. Please don’t send passwords or sign-in codes.
A few quick answers.
Can I download Skyl yet?
We’re preparing Skyl for launch on iOS and Android. When it’s ready, you’ll find the official store links on our homepage.
I can’t access my account.
Email team@skylstudios.com with your username and a description of the problem. Let us know whether you normally sign in with email or phone. Never share your password or verification code.
How do I report a post or an account?
Use the report option in the app’s post or profile menu. If you can’t access the app, email the Skyl team with the username, a description, and a link or screenshot if available.
How can I delete my account?
In the app, open Settings and choose Delete Account. If you can’t sign in, request deletion by emailing privacy@skylstudios.com with your username and the email or phone number associated with your account. We may need to verify account ownership. Read the privacy policy for details about deletion and retention.
Who do I contact about my personal data?
Send privacy questions, data access requests, or correction requests to privacy@skylstudios.com. Our privacy policy explains how Skyl handles your information and the choices available to you.
Have an idea for Skyl?
We’d like to hear it. Email team@skylstudios.com and tell us what would make the app more useful to you and your trade.
Skyl is a place for people who build.
Your feedback helps us build something better, too.